
Hiring international talent is no longer a luxury—it’s a necessity for scaling businesses. But navigating employment laws, tax compliance, and payroll across multiple countries can be overwhelming. That’s where Employer of Record (EOR) services come in, and Remote.com has positioned itself as one of the leading players in this space.
In this detailed review, we’ll break down everything you need to know about Remote’s EOR service, including its features, pricing, pros and cons, and whether it’s the right fit for your business.
Contents
- 1 What Is Remote.com?
- 2 Remote EOR Pricing: What You’ll Pay
- 3 How Remote Compares to Competitors
- 4 Key Features That Set Remote Apart
- 5 User Ratings and Reviews: What People Say
- 6 Onboarding Experience: How Fast Can You Hire?
- 7 Security and Compliance: Is Your Data Safe?
- 8 Platform Features: What Can You Do?
- 9 Integrations: Does Remote Work With Your Other Tools?
- 10 Remote Pros and Cons at a Glance
- 11 Who Should Use Remote?
- 12 How Remote Stacks Up: Expert Scoring
- 13 Top Remote Alternatives to Consider
- 14 Getting Started With Remote: Step-by-Step
- 15 Final Verdict: Is Remote Worth It?
- 16 Frequently Asked Questions
What Is Remote.com?
Founded in 2019 by Job van der Voort and Marcelo Lebre (former GitLab executives), Remote has become a trusted Employer of Record platform with over $500 million in funding. The company enables businesses to hire full-time employees and contractors across 190+ countries without establishing local legal entities.
Unlike competitors that partner with third-party providers, Remote operates its own legal entities in 80+ countries. This ownership model gives Remote direct control over employment processes, compliance management, and intellectual property protection—a key differentiator in the EOR space.
Remote EOR Pricing: What You’ll Pay
Remote’s pricing sits at the premium end of the market, but it reflects the comprehensive services included.
EOR Service:
- $599 per employee per month (annual billing)
- $699 per employee per month (monthly billing)
Additional Services:
- Contractor Management: $29/contractor/month
- Contractor Management Plus: $99/contractor/month
- Global Payroll: $29/employee/month
- HR Management: Free
- Equity Management: Starting at $999/year
What’s Included: Remote emphasizes transparent, flat-rate pricing with no hidden fees for compliance, payroll processing, or benefits administration. However, watch for:
- 3–3.5% credit card surcharge on invoices
- Possible FX markups for non-USD currency payments
How Remote Compares to Competitors
| Provider | EOR Pricing | Contractor Pricing | Best For |
|---|---|---|---|
| Remote | $599–$699 | $29 | Risk-free international hiring with IP protection |
| Deel | $599 | $49 | Fast-growing companies scaling globally |
| Remofirst | $199 | $25 | Cost-conscious startups |
| Multiplier | $400 | $40 | Same-day global hiring & payments |
| Rippling | $500–$600 | $35 | Tech-forward integrated HR systems |
Remote’s premium pricing reflects its owned-entity model and comprehensive compliance controls. If budget is your primary concern, Remofirst or Multiplier offer more affordable alternatives.
Key Features That Set Remote Apart
1. Owned-Entity Model
Remote’s standout feature is that it owns and operates its legal entities in 80+ countries rather than relying on third-party partnerships. This means:
- Stronger compliance oversight and control
- Lower misclassification risks
- Faster issue resolution
- Superior IP protection
2. Comprehensive EOR Services
Remote handles the entire employment lifecycle:
- Employment contracts (including IP protection clauses)
- Payroll processing in local currencies
- Tax filing and compliance
- Benefits administration and enrollment
- Visa sponsorship and relocation support
- Work permits and local labor law compliance
3. IP Guard Protection
For companies in tech or other IP-sensitive sectors, Remote’s IP Guard feature is valuable. It includes:
- Country-specific IP clauses in employment contracts
- Clear ownership documentation
- IP audits and safeguards across all jurisdictions
- Protection for intellectual property in every location
4. User-Friendly Platform
Remote’s dashboard is intuitive and well-designed for both administrators and employees:
- Clean admin interface for team management, payroll, and compliance
- Employee self-service portal for accessing payslips, requesting time off, and managing documents
- Step-by-step onboarding flows
- Real-time compliance alerts
5. Global Payroll Solution
For companies with existing international entities, Remote offers a standalone Global Payroll service that automates tax calculations and compliance across multiple countries.
6. Equity Management Partnership with Carta
Remote partners with Carta to simplify global equity compensation, allowing companies to offer stock options across borders without the usual legal headaches.
User Ratings and Reviews: What People Say
Remote consistently ranks highly across major review platforms:
G2 Reviews: 4.6/5 (4,097 reviews) Trustpilot: 4.7/5 (2,408 reviews) Capterra: 4.4/5 (93 reviews)
What Users Love
Users consistently praise Remote for:
- Set-it-and-forget-it compliance across 80+ countries
- Transparent pricing with no surprise fees
- Intuitive interface that doesn’t overwhelm users
- Strong IP protections unavailable from competitors
- Excellent documentation and support resources
- Fast customer support via live chat (typically responds within hours)
Common Criticisms
Users also flag these limitations:
- Premium pricing may be prohibitive for startups or small teams
- Limited contractor payment methods (only Wise, Payoneer, and wire transfers)
- Slower onboarding in some countries (1–2 weeks depending on local compliance requirements)
- Basic reporting capabilities compared to enterprise HRIS platforms
- Limited customization options for non-standard employment arrangements
- Termination rigidity (Remote may not allow dismissals without severance in certain jurisdictions)
- Support delays on complex or edge-case issues
Onboarding Experience: How Fast Can You Hire?
Timeline: 5–10 business days for full EOR onboarding in most countries
Remote’s onboarding process is well-structured:
- Account Creation – Sign up and verify company details
- KYB Verification – Submit business documents, UBO disclosures, and tax information
- Service Selection – Choose countries and employment types
- Contract & Documentation – Remote prepares localized contracts and compliance documents
- Document Collection – New hires submit required paperwork (ID, tax forms, bank details)
- Payroll Setup – Employee enrolls in payroll and benefits
- Go Live – Employee begins work
Fast-track countries (3–5 business days): UK, Canada, Australia Slower countries (10–14 days): Brazil, France, Ukraine (due to stricter local compliance requirements)
Security and Compliance: Is Your Data Safe?
Remote takes security seriously with:
- SOC 2 Type II certification and ISO 27001 compliance
- AES-256 encryption for data at rest
- TLS 1.2+ encryption for data in transit
- AWS hosting with DDoS mitigation and threat detection
- GDPR compliance with Data Processing Agreements
- Annual encryption key rotation for sensitive documents
- Regular penetration testing and audit logs
Important limitation: Remote does not offer HIPAA compliance or Business Associate Agreements, which may disqualify it for healthcare-related businesses.
Platform Features: What Can You Do?
Admin Dashboard
- Team management by country
- Headcount and payroll insights
- Pending approvals and task tracking
- Compliance alerts specific to local laws
- Onboarding and offboarding status monitoring
Employee Self-Service
- Access payslips and tax documents
- Request and manage time off
- Submit and track expenses
- Update personal and bank details
- View employment contracts
Reporting Capabilities
- Payroll reports (gross-to-net breakdowns)
- HR reports (team directories, tenure tracking)
- Time-off reports (leave trends and balances)
- Expense reports (filterable by team or type)
Limitation: Custom reporting requires data export to CSV or integration with BI tools like Tableau or Power BI.
Integrations: Does Remote Work With Your Other Tools?
Remote integrates with key business platforms:
Accounting Tools:
- QuickBooks
- Xero
- NetSuite
HRIS Platforms:
- BambooHR
- Greenhouse
- HiBob
- Workday
- Gusto
Communication Tools:
- Slack (for approvals and notifications)
API Support: Remote provides a public API and Zapier support for custom workflows.
Setup time for integrations is typically under 30 minutes, though custom configurations may require developer involvement.
Remote Pros and Cons at a Glance
Pros
✅ Owned legal entities in 80+ countries—eliminating third-party risk
✅ Superior IP protection via IP Guard
✅ Transparent, flat-rate pricing with no hidden fees
✅ Comprehensive HR and compliance tools in one platform
✅ Excellent onboarding documentation and guides
✅ Fast, responsive support via live chat
✅ Free tier for HR management (up to 18 employees)
✅ Special discounts for startups, nonprofits, and refugee hires
Cons
❌ Premium pricing ($599+/month per employee)
❌ Limited contractor payment methods
❌ Slower hiring timelines in certain countries
❌ Basic reporting and limited customization
❌ No hourly pay option (salaried only)
❌ Termination restrictions in some jurisdictions
❌ Support delays on complex or edge-case issues
❌ No HIPAA compliance available
Who Should Use Remote?
Remote is ideal for:
- Mid-sized and enterprise companies with substantial international hiring plans
- Tech and IP-sensitive businesses prioritizing intellectual property protection
- Companies with compliance and risk management as top priorities
- Startups and nonprofits (with available discounts)
- Organizations planning long-term international presence
Look elsewhere if:
- You’re hiring only a few contractors (cost-prohibitive)
- Budget is your primary concern
- You need extensive customization or flexibility
- You require HIPAA compliance
- You prefer phone support for urgent issues
- You’re focusing on countries where Remote doesn’t have owned entities
How Remote Stacks Up: Expert Scoring
Based on comprehensive analysis, Remote receives a 9.5/10 overall score, with the following component breakdown:
- EOR Features: 22/25 (strong coverage, excellent compliance)
- Payroll Features: 9/10 (seamless automation, minor customization gaps)
- HR Features: 10/10 (intuitive, comprehensive)
- Compliance Features: 10/10 (industry-leading)
- Platform Features: 10/10 (user-friendly, modern design)
- Pricing: 20/20 (transparent, no hidden fees)
- User Reviews: 14/15 (highly rated, minor support concerns)
Top Remote Alternatives to Consider
If Remote doesn’t fit your needs, consider these alternatives:
Horizons – Best for extensive global coverage (180+ countries) at lower pricing ($299+/month)
Deel – Best for fast-growing companies needing global hiring at scale (150+ countries, same $599 EOR pricing)
Remofirst – Best for cost-conscious startups ($199/month, strong payroll automation)
Multiplier – Best for same-day global hiring and payments ($400/month)
Oyster HR – Best for user-friendly experience and customer support
Rippling – Best for integrated HR and IT management ($500–$600/month)
Getting Started With Remote: Step-by-Step
- Sign up on Remote’s website
- Select countries where you want to hire
- Review compliance requirements and total employment costs
- Finalize contracts and onboarding details
- Add employees and configure payroll
- Manage everything from the centralized dashboard
Remote provides step-by-step guidance throughout, with automated cost calculations and country-specific compliance summaries.
Final Verdict: Is Remote Worth It?
Remote is one of the most credible and capable EOR providers on the market. Its owned-entity model, transparent pricing, and comprehensive compliance tools make it ideal for companies prioritizing risk management and IP protection in global expansion.
However, the premium pricing ($599+/month per employee) is a significant commitment. For startups on tight budgets or companies hiring only a few international contractors, more affordable alternatives like Remofirst or Deel may offer better value.
Bottom line: If compliance, security, and IP protection are non-negotiable, Remote’s premium pricing is justified. If budget is your primary constraint, explore alternatives.
Frequently Asked Questions
How long does Remote onboarding take? Most countries take 5–10 business days. Fast-track countries (UK, Canada, Australia) can be 3–5 days.
Does Remote offer a free trial? Remote offers a 30-day free trial for contractor management. Full EOR requires signing up, but there’s a Free tier for HR management up to 18 employees.
Can I convert contractors to full-time employees with Remote? Yes. Remote handles the conversion process, including compliance assessments, contract updates, and payroll adjustments.
What countries does Remote not support? Remote doesn’t support sanctioned countries like North Korea, Iran, and Syria. Coverage continues to expand, so check their website for the latest supported locations.
Is Remote better than Deel? Both charge $599/month for EOR. Remote excels in IP protection and owned-entity control. Deel may be better for fast-growing companies needing quick scaling. Compare based on your specific priorities.
Can I use Remote just for contractors? Yes. Contractor Management ($29/month) is one of Remote’s most competitively priced offerings.
Ready to expand globally? Remote’s comprehensive EOR services simplify international hiring while keeping your IP secure and your compliance ironclad. Whether you’re hiring your first international employee or scaling across 20 countries, Remote provides the infrastructure and expertise you need.